Licenses

This page describes the Licenses item that allows managing licenses and getting up-to-date information about them.

Overview

To access licenses, in the main menu:

  1. Open the Settings section
  2. Select the Licenses item

Use and Functionality

The License item shows:

  1. Search field to filter licenses by license key
  2. Table with license data and tools that includes:
    • License Key number
    • Type of license
    • Channels (analytics) quantity
    • Cameras quantity
    • License expiration date
    • License activation date
    • License current status
    • Toolbox comprises:
      • License details
      • License deactivation
  3. Additional info box with active/inactive licenses counter separately for analytics and camera licenses
  4. Total information about licenses
  5. Online/offline license activation form
Licenses are available for analytics channels only, cameras only, or both channels and cameras together.

License Online Activation

To activate a new license online, click the Activate License button. In the Activate License pop-up window:

  1. Make sure the Internet Activation tab is selected
  2. Fill in the License Key field (in the form XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) 
  3. Select the Confirm button

License Offline Activation

To activate a new license offline, click the Activate License button. In the Activate License pop-up window:

  1. Make sure the Manual Activation tab is selected, then:
  2. Enter the License Key (in the form XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) sent by the partner/reseller via email
  3. Click the Download icon to obtain the Hardware ID File and send it to the partner/reseller
  4. Get the Activation Key File from the partner/reseller and click on the Browse button to upload the obtained activation file
  5. Select the Confirm button
  • The Download icon becomes available only when a valid license key is entered in the License Key field.
  • The Confirm button becomes available only when a valid Activation Key File is uploaded.

Total License Information

Camera licenses are dynamic and exclusively apply to cameras marked with a Recording status. If the number of such cameras exceeds the available channels in all active camera licenses, prioritization is determined by the camera's ID. Each camera is assigned a unique ID in sequential order based on when it was added to the system. Consequently, when additional channels are introduced, licenses are allocated to cameras with Recording status in the order of their addition, with earlier additions receiving higher priority for licensing.

To view the total license information, select the Total Information button. The total information comprises:

  • List of cameras and analytics included in all licenses (both active and inactive)
  • Number of available camera сhannels
  • Number of analytics channels available for simultaneous connection
  • Number of currently used cameras and running analytics

License Details

To view the required license details, click the View icon on the toolbox:

License Deactivation

To deactivate the desired license, click the Delete icon on the toolbox. In the Delete License pop-up window:

  1. Enter the "deactivate" word in the corresponding field
  2. Click the Confirm button to confirm the intention
Deactivating the license will automatically stop all running analytics and they cannot be restarted until the license is reactivated. If the deactivation confirmation pop-up window was opened by accident, just close it without confirming the intention.