Licenses

This page describes the Licenses item that allows managing licenses and getting up-to-date information about them.

Overview

To access licenses, in the main menu:

  1. Open the Settings section
  2. Select the Licenses item

Use and Functionality

The Licenses item shows:

  1. Search field to filter licenses by license key
  2. Table with license data and tools that includes:
    • License Key number
    • Type of license
    • Cameras quantity
    • License expiration date
    • License activation date
    • License current status
    • Toolbox comprises the License deactivation option
  3. Additional info box with active/inactive camera licenses counter
  4. Total information about licenses
  5. Online/offline license activation form
If VEZHA AI synchronization is enabled, the Licenses item also displays VEZHA Analytics Licenses in a separate tab.

License Online Activation

To activate a new license online, click the Activate License button. In the Activate License pop-up window:

  1. Make sure the Internet Activation tab is selected
  2. Fill in the License Key field (in the form XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) 
  3. Select the Confirm button

License Offline Activation

To activate a new license offline, click the Activate License button. In the Activate License pop-up window:

  1. Make sure the Manual Activation tab is selected
  2. Enter or paste the License Key (in the form XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) sent by the partner/reseller via email
  3. Click the Download icon to obtain the Hardware ID File, and send it to the partner/reseller along with the license key
  4. Get the Activation Key File from the partner/reseller and click on the Browse button to upload the obtained activation file
  5. Select the Confirm button
  • The Download icon becomes available only when a valid license key is entered in the License Key field.
  • The Confirm button becomes available only when a valid Activation Key File is uploaded.

Total License Information

Camera licenses are dynamic and exclusively apply to cameras marked with a Recording status. If the number of such cameras exceeds the available channels in all active camera licenses, prioritization is determined by the camera's ID. Each camera is assigned a unique ID in sequential order based on when it was added to the system. Consequently, when additional channels are introduced, licenses are allocated to cameras with Recording status in the order of their addition, with earlier additions receiving higher priority for licensing.

To view the total license information, select the Total Information button. The total information comprises:

  • Total number of licensed cameras included in all activated licenses
  • Number of currently active cameras with the Recording status

License Details

To view the required license details, double-click the desired license key in the table:

License Deactivation

To deactivate the desired license, click the Delete icon on the toolbox. In the Delete License pop-up window:

  1. Enter the "deactivate" word in the corresponding field
  2. Click the Confirm button to confirm the intention
  • Deactivating the license will automatically stop recording on all associated cameras. Recording can be resumed only when license channels are available, such as by reactivating this license, activating a new one, or when channels become free in other active licenses.
  • If the deactivation confirmation pop-up window was opened by accident, just close it without confirming the intention.